Contact Us
We’re here to help!
If you have a question about your order, shipping, or our products, you may find the answer below.
If you still need help, you can send us a message using the contact form at the bottom of this page.
You can also email us at:
Frequently Asked Questions
When will my order arrive?
Orders are usually processed within 1–3 working days.
Delivery normally takes 2–5 working days after dispatch.
During busy periods, orders may take slightly longer.
Do you ship outside the UK?
Yes! We ship internationally.
My order arrived damaged — what should I do?
Please contact us within 7 days of delivery and include your order number and a photo if possible.
We will do our best to resolve the issue quickly.
Can I return an item?
If you would like to return an item, please contact us first.
Items must be unused and returned within 14 days of delivery.
See our Shipping & Returns page for full details.
I entered the wrong address
Please contact us as soon as possible at info@thewanderinglamb.co.uk.
We cannot guarantee changes once an order has been dispatched.
How can I contact you?
You can use the contact form below or email us directly at:
Order Support
For questions about orders, delivery, or returns, please include:
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Your name
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Your order number
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A short description of the issue
This helps us respond faster.